From the home screen, click on the Wi-Fi Shortcut. Note: if the badge app is open upon turning the tablet on - swipe up from the bottom to access the Wi-Fi shortcut.
Turn Wi-Fi on & select your wi-fi. In the example below, R@HUnity is the selected wi-fi. Depending on the wi-fi connection a password may be required. Follow screen steps for connection.
Once connected to the internet, if you still see the "network connection is not available." red bar in the Badges app (image 1), tap the refresh button at the bottom of the screen to reconnect to Wi-Fi (image 2). If this doesn't work, return to the wi-fi setting and reconnect. See above instructions.
Image 1 Image 2
Kiosks can still print offline, but the portal will not show check-ins/push updated data until the kiosks are connected back on Wi-Fi which is why you should ALWAYS stay connected to the internet.
Tips To ensure your next event's registration and check-in process runs smoothly and your participants have a great experience, follow the below tips for printing badges onsite. 1) Early Kiosk Setup Setup and Test all of your printer kiosks at least ...
This article includes a pdf user manual for on-site printers and tablet kiosks. Includes diagrams of the brother printer and 2 types of tablets Includes diagrams for device connections Includes troubleshooting of printer and tablets For configuration ...
Red warning bar: "Network connection is not available" This means you have either not connected your tablet to Wi-Fi or your connection was lost. Swipe up from the bottom of the tablet to access the home screen. Click on the Wi-Fi shortcut icon. ...
The printer light under the power button should be green. A red, orange or blinking red light indicates a printer error. The most common causes are below: 1) Printer light is solid red This could be 1 of 3 things: The badge roll is empty: Replace the ...