Lead Retrieval Troubleshooting
Troubleshooting: How do I scan the QR code?
To scan a QR code on a badge, please follow the steps below: 1) Download the CBS app If you attempt to use the camera on your device to scan the QR code, it will redirect you to download the app. 2) Log into the app and click on the Scan User icon ...
Troubleshooting: Scans are not showing under "My Connections"
Scans can be viewed and downloaded by clicking on the "My Connection" icon from the home page of the app or the "connection" button in the bottom menu bar. If scans are not showing under "my connections", it could be one of the issues below. 1) Wi-Fi ...
Troubleshooting: How do I download leads from the CB Scanner app?
Leads can be downloaded 2 ways: 1) CBS app Click on the "Connections" icon in the CBS app Click on the "Download" icon to save the contact file to your device Note: once the file is downloaded, you will need to access the file folder on your device ...
Troubleshooting: I can't log into the ConferenceBeat Scanner (CBS) app
If you are having trouble logging into the ConferenceBeat Scanner app, please try the following: 1) Check to make sure you are in the correct app. If you see icons for the agenda, maps, directory, etc. You are in the Conference Event app. The log in ...