If an attendee scans into the wrong session or the wrong session was selected in the CBS (ConferenceBeat Scanner) app, please complete the following steps: 1. Go to Continued Ed > Check in & Check out > Session Check ins in the admin portal Search ...
Here are the most common reasons a scan (check in/out) would not showing in the portal or app. 1. They scanned into overlapping sessions The setting in the portal under Continued Ed > Check in & Check out defaults to "prevent overlapping sessions" If ...
If you are unable to access the menu items while scanning into sessions or the event, you are most likely in Kiosk Mode. Kiosk Mode locks down the app for self service scanning. If you are in kiosk mode, it will look like the image below. You will ...